Help


Welcome to Lease My Stuff, where Kiwis rent, hire, and lease; find services; and jobs. Use this website to hire Goods & Equipment and Services & Labour Hire from businesses and individuals. You can look for a job in Job Vacancies.

If you want to create listings and manage your customers with our customer relationship management system, please subscribe and create a listing.

Lease My Stuff is an entirely New Zealand-owned, New Zealand-built, and New Zealand-operated website based in Auckland.


Please read this:

1. Lease My Stuff is not directly involved in transactions between listers and users; this website is for listers to advertise their products and services to users.

2. Here are our listing prices which you will need to pay before you create a listing. Otherwise the site is free.

3. You can search listings by category or keyword.

4. We have a messaging system for contacting listers and a rating and review system.

5. If you don't trust someone, don't do business with them. Please be careful.

6. In addition to Goods & Equipment and Services & Labour Hire, you can use Lease My Stuff to list Job Vacancies and look for a job.


Have fun!

Cheers,

The Lease My Stuff Team



Jump to:

Trust & Safety

Your Account

Leasing Goods & Equipment, Finding Services & Labour Hire, and Job Vacancies

Messaging System

Rating and Review System

Listing Stuff

Your Subscription

Customer Relationship Management System

Policies

Contact Us




Trust and Safety

It is your responsibility to be careful when engaging in transactions. Lease My Stuff is not directly involved in transactions between listers and users; this website is for listers to advertise their products and services to users.

For users (you've only registered, you haven't paid and created a listing):

At the bottom of every listing is a Community Watch section. Please report listings that are illegal, fraudulent, or highly objectionable, or that otherwise breach our terms and conditions. We review all listings that are reported. Listings are not removed automatically.

For listers (you've subscribed and created a listing):

If you don't trust someone, don't do business with them. Please be careful. Remember that Lease My Stuff is a New Zealand-only website. Don't transact with anyone unless they are in New Zealand.




Your Account

Registration

Registration is free and lets you message listers, save your favourite listings and listers, and more. You must be a New Zealand citizen or permanent resident. You must be at least 18 years old.

Register now!

After you fill in the form, Lease My Stuff will send you a confirmation email to confirm your email address. Click the link in the confirmation email to activate your membership.

Logging In

You can log in with either the email address or Lease My Stuff username you chose at registration.

Click "keep me logged in" and Lease My Stuff won't ask you to log in again even if you close your browser.

Changing your email address, password, and contact details

Your email address, password, and contact details can be changed in My Details in My Stuff.

Changing your account type

To change from an individual membership to a business membership, go to My Contact Details in My Stuff and click "Update my contact details", then "change to a business membership." Fill in your business details and click "Save changes".

To change from a business membership to an individual membership, go to My Business Details in My Stuff and click "Update my business details", then "change to an individual membership." Fill in your contact details and click "Save changes".

I forgot my password

Please click "Forgot your password?" on the login page and follow the instructions.

Problems receiving emails

Please first check your spam and junk mail filters and folders. If you're still having problems please contact us.




Leasing Goods & Equipment, Finding Services & Labour Hire, and Job Vacancies

Anyone can use Lease My Stuff to look for Goods & Equipment, Services & Labour Hire, and Job Vacancies. You can search listings by category or keyword. Click Browse in the menu bar to see all the categories.

Once you've found a listing you like, click the "Ask the lister a question" button in the "Message the lister" panel to contact the lister, ask the lister a question, or arrange a transaction. Users must register before they can message the lister.




Messaging System

Lease My Stuff offers a messaging system to users. On every listing is a "Message the Lister" section. Use this to contact the lister, ask them a question, or arrange a transaction.

Once you message a lister, you will be stored in that lister's customer list. Listers can send bulk messages to their customer list.

You can unsubscribe from a lister's messages at any time if you feel they are not of value, at which point you will be removed from their customer list. If you message that lister again, you will again be added to their customer list.

Likewise, listers can blacklist users who repeatedly send them unwanted messages.

By default, you will receive an email every time you get a message. You can turn this off in Email Options in My Stuff.




Rating and Review System

Lease My Stuff allows users to write reviews about listers and leave a rating out of five stars. Listers have the ability to publicly respond to reviews. To protect listers, reviews can't be edited after they're submitted. Users can write five reviews per lister ever, at the rate of one per month.

Any feedback or reviews you submit must not be offensive, defamatory, or inappropriate. You may only post feedback and reviews about a lister if you have actually transacted with, or made a reasonable attempt to transact with, that lister. Reviews must be factual. Any opinions reflected in feedback or reviews you submit to the website must be honestly and genuinely held by you. You must not post a negative review or feedback without making a reasonable effort to resolve your issue with the lister. You must not post feedback or reviews about yourself or your businesses. Lease My Stuff may remove any unsuitable feedback or reviews.




Listing Stuff

Here are our listing prices which you will need to pay before you create a listing. Otherwise the site is free. All prices are in New Zealand dollars and include GST.

Choose a plan by clicking on a price. You can choose a 12-month, 2-year, or 3-year subscription, with a maximum of 1, 5, 10, 20, 100, 250, or 500 listings.

Your listings are entirely editable. You can even change the category of the listing!

Gold listings are ranked first in search and browsing results. Silver listings are ranked below gold listings. Bronze listings are ranked below gold and silver listings. Normal listings are ranked fourth. Free listings are ranked last.

2-year subscriptions are 10% cheaper and 3-year subscriptions are 20% cheaper. You can pay with either credit cards or PayPal.

Once you've subscribed, fill in the "Create a listing" form to create a listing. You can add photos to the listing after you've created the listing in My Listings. You are free to list any contact details you wish to include on your listings, but this may discourage members from using the messaging system to contact you. This disadvantages you because only users who message you from your listings will be added to your Customer List.

You can manage your subscription and update your payment details from the Create Listing page or the My Subscription section in My Stuff. You can edit your listings, add and delete photos, and delete your listings in My Listings.




Your Subscription

Upgrading

You can upgrade to a new plan by clicking on a price and following the instructions. Upgrading can be very cheap because the cost of your upgrade is always lowered by the remaining value of your current plan!

If the cost of upgrading doesn't cover our processing cost then we'll add the processing cost to the cost of the upgrade. The processing cost is $4 for PayPal or $3 for credit cards. Similarly, if you're switching to a plan of the same value, you'll only be charged $4 for PayPal or $3 for credit cards. Processing costs are in New Zealand dollars and include GST.

Downgrading

A downgrade is when you switch to a lower-value plan. You can schedule a downgrade by clicking on a plan with a lower value than your current plan and following the instructions.

Cancelling

To cancel your subscription, click "Manage my subscription" from the Create Listing page or the My Stuff page and then click "Cancel this subscription".




Customer Relationship Management System

Lease My Stuff offers a customer relationship management system to listers. Every time a user messages you, they are added to your Customer List. This lets you quickly find customers to send messages to individually. You can also sort your customers into Customer Groups. You can then send Bulk Messages to your different groups.

By default, you will already have three groups: Potential Customers, Existing Customers, and High-Value Customers. You can create, delete, and rename groups, and add and remove users to and from them. As new users message you and get added to your Customer List, add them to groups to keep track of them and easily send bulk messages to all users in a group.

You are free to list any contact details you wish to include on your listings, but this may discourage members from using the messaging system to contact you. This disadvantages you because only users who message you from your listings will be added to your Customer List.




Policies

Privacy Policy

Terms and Conditions




Contact Us

Please contact us if you're having problems this help section can't solve or if you wish to suggest improvements.